Privacy Policy
Last Updated: 12 March 2026
This Privacy Policy outlines how Auto Tech Mechanical Services Limited ("we", "us", "our") collects, uses, and protects your information. We are a New Zealand–based automotive repair service located at:
Address: Huntly, Waikato
We are committed to safeguarding your privacy in accordance with the New Zealand Privacy Act. This policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
1.1 Business and Personal Information
We may collect information that identifies you, including:
- Your name and contact details
- Vehicle information, diagnostics, repair history, and service requirements
- Any information provided during our professional relationship
How we use this information:
- To provide the automotive services you request
- To verify your identity for security and record keeping
- To send service reminders, updates, or promotional offers
- To prepare formal documentation such as WINZ quotes
We retain business records for a minimum of six years to comply with New Zealand tax and legal obligations.
2. Contact Information
We use your phone number and email address to communicate with you about your vehicle or service booking.
We do not share your contact details with anyone who is not directly involved in servicing your vehicle.
3. Financial Information
We do not store credit card details.
All payments are processed securely, and our staff do not have access to your financial authentication data.
4. Messages, Enquiries & Bookings
When you contact us via:
- Phone: 022 687 6896
- Email: autotech017@gmail.com
- Social media or online forms
…we collect the information you provide to respond to your enquiry.
We may record your request and our reply to improve workshop efficiency.
5. Complaints
If you submit a complaint, we record the information you provide to help resolve the issue.
Where necessary, we may share relevant details with third parties (e.g., parts suppliers) to reach a resolution.
6. Accessing or Removing Your Information
You may request correction or removal of your personal information at any time by contacting:
We will take reasonable steps to verify your identity before making changes.